General
The following outlines Mixali’s Privacy Policy and will cover how the company uses the information collected, who Mixali will disclose it to and how customers can access, change and remove personal information.
Information to serve you
Mixali wants to make the website as useful and helpful as possible, and seeing how customers and other users interact with the website helps with this. As well as the personal information that the user provides, Mixali will also use information obtained about the user automatically from cookies (files which are sent by Mixali to the user’s computer). Such as: the user’s Internet service provider’s address, the name of the Web page directing the user, as well as the users clicks and activity on the Mixali site. This tracking data helps Mixali understand how to make this site more available and user friendly.
If the user would prefer not to make known this information, or like to delete any cookies that are already on the users’ computer, please refer to the instructions for file management software to locate the file or directory that stores cookies.
What we do with your information
Mixali is only interested in making the Mixali experience as pleasant as possible, which is why Mixali uses any information gained only for the company’s own research and promise never to sell customer information to any unconnected third parties.
On occasion, Mixali does need to hire other companies to help provide some services. In some of these cases Mixali may need to share information that these companies need, in order to provide services to the company, and ultimately to the customer. An example would be Mixali marketing and advertising agencies. We’ll limit the information given to them, and the external companies will only have access to the customer’s information for the purposes of performing such functions.
Alerting you to marketing promotions
Mixali may contact the customer for marketing purposes, which may include messages via telephone, SMS or email. Mixali will only do so if customers provide personal cell phone number or email address and agree that Mixali may communicate with the customer in this way according to the POPI Act.
Mixali will make sure that the only messages sent are those that are thought to be of interest to the customer – for instance the dates of our online sales, details of special offers or information about new products and services.
Remove your name from our lists at any time
The customer can decide to opt-out of these types of marketing messages at any time by following the unsubscribe link at the bottom of an email.
Any questions?
If the customer has any questions regarding our Privacy Policy, we will do our best to answer them.
Questions can be submitted via email to sales@mixali.co.za.